faq

Where are you located?

Berkeley Springs Self Storage is located at 5402 Valley Road in Berkeley Springs, West Virginia 25411. We’re on the west side of the road, next to the local baseball fields and across from ACE Hardware.

When is your office open?

Our office is open 10 am till 5 pm on Tuesday through Thursday, 9 am till 4 pm Friday, and 9 am till 2 pm on Saturday.

When can I access my rental?

If you want to organize your storage units or add / retrieve some of your items, you can access your rental anywhere from 8 am to 8 pm. This way, you have plenty of access time while retaining the safety of your belongings.

Do you offer boxes and moving supplies?

We sure do! We have a variety of box sizes and moving material to help move your goods in a safe way. Instead of going elsewhere, you can get them at the same place where you’re storing your belongings.

What is drive-up access?

Drive-up access is a useful amenity that allows our tenants to park their vehicle in front of their storage units for easy loading and unloading. Without this feature, they would have to park their cars outside and carry their belongings all the way to their rental. What a waste of time and energy!

Do I need to visit your office to pay my rent?

Of course not! With our online bill pay option, you get to do it from the comfort of your home. All you need is an internet connection and you can make a payment, rent a new unit or update your account online.

How do I get started?

You have several options. On our website, you can read self storage tips, calculate how much space you’ll need, and take a look at our storage units. If you need assistance along the way, feel free to contact us – we have a professional team waiting at our call center to answer your questions!

 
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